Culture Consulting & Executive Coaching Services

Professional & Leadership Experience

  • Principal & Founder, Chase Talent Development, LLC
  • Progressive global leadership career at Universal Destinations & Experiences, advancing internally across six roles to Senior Director, Organizational Development; built the OD function from a team of 3 to 12, supporting a diverse portfolio of immersive entertainment businesses and theme parks
  • Nine years of Board of Directors service for a public charter Montessori school
  • Founding member, Greater Orlando Organizational Development (GOOD) Network
  • Designed and implemented selection assessment processes and assessment tools for highly demanding public-sector roles, including firefighters and corrections officers
Professional Experience

Kristin is a passionate talent and people leader who brings an incredible level of dedication and expertise to her role. As the lead for our Employee Value Proposition project, Kristin demonstrated exceptional stakeholder management skills. She successfully navigated a highly complex global project, involving team members from various geographies and leaders from direct line supervisors to the executive team. Her ability to collaborate and communicate effectively ensured that everyone's voice was heard and valued. Kristin is an incredible partner who embraces creative thinking and isn't afraid to challenge the status quo.

External Consulting Clientto Universal Destinations & Experiences

In our time working together, Kristin was a trusted coach and thought partner. She offered guidance that felt insightful and genuinely supportive. Her coaching helped me grow in my role by creating space to reflect, ask better questions, and think more intentionally about my work and next steps. What stood out most was Kristin's ability to meet me where I was while also helping me stretch. She brought clarity, perspective, and encouragement at the right moments, which helped me build confidence and prepare for future opportunities. Her expertise is matched by her authenticity and care for the people she works with.

Talent & Culture Team MemberUniversal Destinations & Experiences

Coaching Focus Areas

  • Shifting from operational manager to strategic executive leader
  • Focus, productivity, and prioritization for greater impact
  • Aligning work and life with personal values
  • Clarifying goals and translating vision into action
  • Communicating with influence and executive presence
  • Empowering and developing teams
  • Leading collaboratively in complex, global, matrixed organizations
Coaching Focus

Coaching Packages

Full Access Deep Dive

Unlimited sessions

6 months

In Person or Virtual, inc. phone, email, & text access

Deep Dive Coaching

18 x 1-hr sessions

6 months

In Person or Virtual

Classic Coaching

9 x 1-hr sessions

3 months

In Person or Virtual

Lite Coaching

9 x 30-min sessions

3 months

Virtual Only

Assessments & Development Planning

Individual/Self Insight

Hogan Personality Assessment or similar tools

360 Feedback (Quantitative)

Surveys for leader, peers, direct reports, clients (e.g., custom-designed 360 survey using your own competencies; Hogan 360; or your preferred tool)

360 Feedback (Qualitative)

Verbal interview-based custom 360 feedback from leader, peers, direct reports, clients (ideal for executives)

Kristin was my executive coach for a solid year, and her impact on my leadership has been both immediate and lasting. She brings a rare balance of sharp strategic insight and genuine compassion, creating a space where I could be fully candid while still being challenged to grow. One of the most valuable tools she introduced me to was the Hogan Development Survey. Through her guidance, I gained a clear understanding of how I tend to operate under stress, along with practical, sustainable strategies to mitigate those patterns. That level of self-awareness has fundamentally changed how I lead. What sets Kristin apart is her ability to meet you exactly where you are—messy thoughts, incomplete ideas, and all—and help you refine them into clear, actionable goals. Every conversation with her left me more focused, more aligned, and better equipped to lead with intention. I would recommend Kristin without hesitation to any leader who is serious about doing the work and evolving their impact.

Entertainment ExecutiveUniversal Orlando Resort

I was most struck by Kristin's professionalism, clear direction, and guidance. I've had many interactions with her and what I can say of her coaching style is, she's an incredibly experienced, genuine, and insightful person who truly cares for others and applies a deft touch when guiding her clients.

Peer Coaching Group PartneriPEC Coach Training Program

Keynote Speaking

Kristin delivers engaging, practical, and thought-provoking keynotes on leadership, culture, and employee engagement.

Leading by Listening: "Engagement for the Future of Work"Next Level Leadership: "Find Your High Potential Stars"
The Culture Chase: "Diagnose and Design Your Dream Company Culture"
Talent Talks: "Success in Succession Planning beyond the C-Suite"
Next Level Leadership: "Pivoting Operational Managers to Strategic Leaders"
Leading by Empowerment: "Defining What's Truly Urgent and Important"
Leading Through Change: "Stakeholder Inspiration and Communication"
Leading Through Feedback: "Candid and Caring Conversations"
Leading with Energy: "Focus and Renewal"
Keynote Speaking

Have questions about our services? Visit our FAQ to learn about culture diagnostics, executive coaching, typical timelines, and more.